RETURN POLICY:
Merchandise purchased ONLINE may be returned within 7 days from the date the order was received for Store Credit or Exchange ONLY
All merchandise must be returned unworn, unwashed, unaltered and with original tags attached. Any merchandise returned with makeup, deodorant, perfume, smoke, or similar product stains and/or odors will not be accepted, returned to sender, and subject to a shipping charge.
Please note: All SOCKS are FINAL SALE
Please note: All items marked down and/or included in sales/discounts 30% OFF or more are non-returnable, non-refundable and FINAL SALE! These items CANNOT be returned for a refund, cannot be returned for a store credit or be exchanged!
ONLINE EXCHANGES:
Due to the high-volume of orders we receive, we do not technically process exchanges. We are unable to guarantee the item/size you need will be available once your return is received. Therefore we suggest placing an order for the item/size you would like and sending the previous item back for a full refund.
DEFECTIVE:
If you received defective merchandise, please contact our customer service department within two business days so we can correct the issue.
RETURNING ONLINE ORDERS BY MAIL
- Refer to the complete Return Policy above to ensure that your return meets all criteria. If any returns do not meet these requirements, you will be contacted and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
- Complete the return form that is included in your order and include it inside the package with the item(s) you are returning.
- Please return your item(s) via the shipping carrier of your choice. Return shipping is solely the customer's responsibility unless otherwise stated. We recommend using a carrier that provides tracking information for your record. We are not responsible for any lost or damaged merchandise while in transit.
- Once your package is received please allow our Returns Department up to five business days for processing. When your return is processed you will receive an email notification.
Please address your returns to:
Attention Returns Department –
Wimberly Activewear
761 Destiny Plantation Blvd
Biloxi, MS 39532
Please let us know your questions or concerns. You can email us at wimberlyactivewear@gmail.com.
